Tools that provide effective tenant communication

Tools that Provide Effective Tenant Communication

Tools that provide effective tenant communication: To be a successful landlord, you need to establish good communication with your tenants. Even if you take the time to select responsible tenants, constant contact with them is important. They will have maintenance issues, and possibly even maintenance emergencies. They will have life changes that also require lease changes, like marriage or getting a pet. If your tenant is redeployed or dies, you’ll need to replace your tenants sooner than you expected.

A good property management company will have programs in place to make all changes to your property easy. This is how to have effective tenant communication! Some of the programs and systems All County® has in place are listed here. If you have any questions about how All County® can make your tenants communication easy, call us anytime at: (602) 753-0333.

All County Tools to Aid in Effective Tenant Communication and Record Keeping

  • Rent Manager Accounting Information System: (Live Interactive Owner, Tenant & Vendor Portal)
  • LCS Net Dial Tone VOIP Telephone System: State-of-the-art phone system tied directly into our Property Management software. 
  • Property Meld: Vendors, internal maintenance, resident and owner direct communication and maintenance enhancement tool.  
  • Pet Screening: Assist/manage tenant pets and assistance animals, adds a layer of third-party liability protection, validates service animal statuses, creates comprehensive Pet Profiles.  Click here to read more.
  • AvidXchange: Accounts payable and payment automation 
  • Listen360: Continuous surveying of tenants to ensure quality service. Click here to read more.
  • Hostway: Managed, dedicated and secure hosting services 
  • ShowMojo: Marketing automation, online prospect nurturing. Showing scheduling and market syndication to over 50 online listing sites.
  • QwikRents: SEO optimization and marketing syndication 
  • MAPP Communications: 24/7 emergency lines and notification 
  • Zoiper: All employees have app on phone to provide continuous contact with residents (tenants) 
  • IT: Secure and reliable services 
  • Zinspector: Video/picture software (move-in, move-out, recurring inspections) for Security Deposit Disposition 
  • Arizona Regional Multiple Listing Service (ARMLS):Phoenix Association of Realtors (PAR)
  • AmRent: Resident screening services
  • Social Networks: Tenants and owners are encouraged to follow us on our social networks, so they can be informed of daily news and announcements. We have accounts on Facebook, Instagram, Google Business, Twitter, and LinkedIn. We also advertise available properties on Facebook and Instagram.
Getting your tenant to pay on time, all the time

Getting your tenant to pay on time, all the time

If you have ever been a landlord, you’re familiar with all the problems that come from not being able to collect the monthly rent. If your tenants pays his rent late, you have to cover the mortgage payment yourself plus spend time to collect the rent— a costly and irritating procedure. If you have multiple properties, it can become a full-time job. Luckily, we have advice on getting your tenant to pay on time, all the time.

Encourage auto-pay

When a new tenant is ready to sign the lease, encourage them to use auto-pay, where their rent is taken out of their bank account automatically. Offer some kind of discount if they choose this option—it’s cheaper than collecting later. If they don’t want auto-pay, they lose the discount. They’re more likely to have their account debited each month automatically if they can save money doing it.

Use text notifications

Text notifications can be put to good use as reminders that rent is due. Set up automatic monthly text notifications, and include a link to pay online.

Offer incentives

Incentives can go a long way in motivating tenants, even if the incentives are small.

It costs you money and time to post a late notice on a tenant’s door. Offering a lottery to all tenants who pay on time is cheaper. For instance, offer a drawing every month of a Walmart gift certificate for tenants who pay on time.

If rental payments made through your payment portal are reported to credit agencies, your residents can build a positive credit history. This is a good offer, and the tenants will see you as being on their side.

Create many ways to pay

Tenants are all different, and so are the ways they use money. The more options your tenants have to choose from, the more likely they’ll pay their rent on time.

The online payment option is popular. They can pay when they remember, even from their phone at the mall. Encourage recurring withdrawals, so they don’t have to remember every month. The more options, the more payments will come in on time, and the less complaints you’ll get.

Hire All County® property management

Did you know that property management companies offer options to tenants to make paying their rent easy? That way, you don’t have to go through getting your tenant to pay on time. All County® will do it for you.

We allow our tenants to pay with cash, checks, or money orders. Tenants can also pay rent through the Resident Portal directly from our website that allows them to pay with a credit card, debit card, or e-check.

With all these options, residents are way more likely to get their payments in on time. There’s no cost to the tenant for using the e-check, so that’s what most tenants choose to do.

If you have an investment property and you hire All County® to manage it, we’ll collect the rent monthly, and transfer the payment to you. Then you can check your account through our website’s Owner Portal to see the payment been deposited to your account. You don’t have to do anything.

If collecting monthly rent isn’t on your bucket list, hiring us is a good step. Call All County® today to get a free assessment of your investment property, and leave the money collection to us! (602) 753-0333

What if they still don’t pay?

If your tenants still don’t pay their rent on time, you’ll have to deal with it. If you don’t have a property management company to help you, here is an Arizona government source to check out:

Arizona Residential Landlord and Tenant Act

If you’re looking for a rental property, see our list of available home for rent in the greater Phoenix area at:

Our available rentals

September 2019 Phoenix Real Estate Statistics

September 2019 Phoenix Real Estate Statistics: 2019 has been an excellent year for ARMLS subscribers. When viewing the first 3 quarters of 2019, this year ranks number one with $25.47 billion dollars in gross sales. When the year ends, 2019 will most likely finish second to 2005.

September 2019 Phoenix Real Estate Statistics
September 2019 Phoenix Real Estate Statistics

With home inventory low and prices high, the ARMLS Phoenix Metro market needs an influx of homes to rent. If you have a home to rent, or are interested in renting your home, call us today at (602) 753-0333

Here are some of the numbers in the ARMLS region for September. You can read more by clicking here: http://armls.com/docs/2019-September-STAT.pdf

Total Monthly Sales: 7,850

Sales are down 10% from last month, and up 13.8% from last year.

September 2019 Phoenix Monthly Sales
September 2019 Phoenix Monthly Sales

Total Inventory: 17,792

This is an increase over last month of 1.7%, while down from last year by 11.9%.

September 2019 Phoenix Total Inventory
September 2019 Phoenix Total Inventory

Average Sales Price: $333,700

Still rising, up 5.1% from last year at this time. As home prices rise, the market needs more rental homes.

September 2019 Phoenix Total Inventory
September 2019 Phoenix Total Inventory

Average Days on Market: 59

Days on market is down 4 days from last year and last month.

September 2019 Phoenix Average Days on Market
September 2019 Phoenix Average Days on Market

Summary

This is the time of year sales slow, a seasonal occurrence. Demand almost always subsides every year between July and January. New listings should maintain enough momentum to keep active listing counts from falling. 2019 sales should surpass 2018 in both sales volume and price.

What do the September 2019 Phoenix real estate statistics mean? It’s a great time to have a Phoenix investment home, and a great time to rent a home in Phoenix! Check out our available rentals at: http://allcountyprestige.com/available-rentals.

Call us today at: (602) 753-0333 for more information about renting out your home in Phoenix.

All County® is here for you!

How to pick a property manager you can trust

How to Pick a Property Manager you can Trust

To trust or not to trust?

If you are interviewing property managers, how do you pick a property manager you can trust? There is one important question to ask. Are they a member of NARPM® (the National Association of Residential Property Managers)?

This week, the 31st Annual NARPM® Convention & Trade Show was right here in Phoenix, so this is a good week to write about NARPM®, and our connection to them.

A NARPM® member is sure to stand apart from other property managers and landlords. That’s because to earn a NARPM® designation, a property manager has to pass rigorous requirements. They need all the things you want:

  • Training
  • Experience
  • Recommendations
  • Community responsibility
  • Continuing education

They must continue to accrue these things in order to move up the NARPM® ladder to become fully certified.

Some of the things NARPM® property managers have are:

  • Access to numerous and (proper) educational opportunities.
  • Knowledge of important pending legislative items that may affect you.
  • Knowledge of rent values and vacancy factors for your area.
  • Expertise in creating rental applications. Consistent screening policies to meet legal obligations.
  • Expertise in performing thorough move-in and move-out property evaluations.
  • Relationships with reputable painters, electricians, roofers, chimney cleaners, carpenters, landscapers, furnace and appliance repairmen, and other maintenance professionals. (We call them vendors.)
  • Effective negotiation techniques with tenants, so they can handle difficult issues and enforce rental agreements.
  • The ability to recover NSF checks, evict tenants, and collect bad debts.

How to Pick a Property Manager you can Trust

All County® Prestige is small, and trustworthy. We have 2 employees with NARPM® designations, and are ready to serve you now. Call us today to find out more about what we can do for you! (719) 445-7172

All County Prestige NARPM Designations
All County Prestige NARPM Designations
August 2019 Phoenix Real Estate Statistics

August 2019 Phoenix Real Estate Statistics

August 2019 Phoenix Real Estate Statistics: with home inventory low and prices high, the ARMLS Phoenix Metro market needs an influx of homes to rent. If you have a home to rent, or are interested in renting your home, call us today at (602) 753-0333 Here are some of the numbers in the ARMLS region for August. You can read more by clicking here: http://armls.com/docs/2019-August-STAT.pdf

This is the time of year when sales are slow, a seasonal occurrence. Demand almost always subsides every year between July and January. New listings should maintain enough momentum to keep active listing counts from falling. 2019 sales should surpass 2018 in both sales volume and price.

Total Monthly Sales: 8,726

Sales are down 5.1% from last month, and up 8.6% from last year.

August 2019 Phoenix Monthly Sales
August 2019 Phoenix Monthly Sales

Total Inventory: 17,492

This is a decrease over last month of 2.9%, while down from last year by 11.8%.

August 2019 Phoenix Monthly Sales
August 2019 Phoenix Monthly Sales

Average Sales Price: $338,700

Still rising, up 4.9% from last year at this time. As home prices rise, the market needs more rental homes.

August 2019 Phoenix Monthly Sales
August 2019 Phoenix Monthly Sales

Average Days on Market: 63

Days on market is up 1 day from last year at this time, and the same as last month.

August 2019 Phoenix Monthly Sales
August 2019 Phoenix Monthly Sales

Summary

August 2019 Phoenix Real Estate Statistics: this is the time of year when sales are slow, a seasonal occurrence. Demand almost always subsides every year between July and January. New listings should maintain enough momentum to keep active listing counts from falling. 2019 sales should surpass 2018 in both sales volume and price.

What does all of this mean? It’s a great time to have a Phoenix investment home, and a great time to rent a home in Phoenix! Check out our available rentals at: http://allcountyprestige.com/available-rentals

Call us today at: (602) 753-0333 for more information about renting out your home in Phoenix.

All County® is here for you!